Privacy Policy

Effective: April 3, 2026

Rollout LLC (“Rollout,” “we,” “us”) operates the go.rolloutrobotaxi.com platform. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

Information you provide:

Business name, contact name, email address, phone number, and website when you apply through our Get Started form
Industry, package tier selection, and wrap design preferences
Messages sent through the in-app chat feature

Information collected automatically:

QR Code Scans: When someone scans a QR code on a wrapped vehicle, we collect an anonymized hash of the IP address (we do not store raw IP addresses), approximate city and region derived from the IP, device type, operating system, browser type, and referring URL.
Geolocation: Approximate latitude and longitude derived from the scanner’s IP address (not GPS-level precision) for aggregate heatmap analytics.
Authentication: When you sign in with Google, we receive your email address, display name, and profile photo from Google. We do not receive or store your Google password.
Cookies: We use a single session cookie (rollout_session) to keep you signed in. We do not use advertising or third-party tracking cookies.

2. How We Use Your Information

To create and manage your advertising account
To provide QR scan analytics and campaign performance data
To send invoices and billing communications
To send optional weekly scan reports and milestone notifications (you can disable these in Settings)
To respond to support inquiries
To improve our services and detect misuse

3. Information Sharing

We do not sell your personal information. We share data only with:

Service providers that help us operate (Vercel for hosting, Neon for database, Stripe for payments, Resend for email, Google for authentication)
Your team members — if you add users to your account, they can view your analytics data
As required by law or to protect our legal rights

4. Data Retention

We retain your account information for as long as your account is active. QR scan data is retained to provide historical analytics. If you close your account, we will delete your personal information within 30 days, except where retention is required by law (e.g., billing records).

5. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of non-essential communications (via Settings)

To exercise any of these rights, email us at customersupport@rolloutrobotaxi.com. We will respond within 30 days.

6. Payment Information

Payment processing is handled by Stripe, Inc. We do not receive, store, or have access to your full credit card number. All payment data is processed directly by Stripe in accordance with PCI DSS standards. Please review Stripe’s Privacy Policy for how they handle your payment information.

7. Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), hashed IP addresses, and secure authentication tokens. No system is 100% secure, but we take reasonable steps to protect your information.

In the event of a data breach affecting your personal information, we will notify you in accordance with Indiana Code § 24-4.9 (Indiana’s data breach notification law) and any other applicable laws.

8. Analytics

We may use privacy-focused analytics services (such as Plausible Analytics) to understand how visitors use our public-facing pages. These tools do not use cookies, do not collect personal data, and comply with GDPR, CCPA, and PECR. No personal information is shared with analytics providers.

9. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request a copy of the personal information we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt Out of Sale: We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, email customersupport@rolloutrobotaxi.com or use the data export feature in your dashboard Settings.

10. Data Export

Account owners can download a copy of all their data (scans, invoices, messages, QR codes, and account details) directly from the platform via the data export feature, or by emailing us.

11. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete it promptly.

12. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. We will notify existing account holders of material changes via email.

13. Contact

Rollout LLC
Evansville, IN 47715
customersupport@rolloutrobotaxi.com